The user should carefully read the description of the Product, shipping declaration and destination information before placing the order.

• Perishable products like Sweets shown here are indicative. We do our best to give better result than shown. It may be possible that actual arrangement varies due to availability and other reasons beyond our control. However, we always ensure full or higher value to our customers.

• Delivery schedule varies 2-7 days depending on the destination city or town. For the rare products shipment time will vary.

• Requests for cancellation of orders will not be entertained; however, in rare cases it can be considered. The decision of Exotica Bazaar will be final in this case.

• We reserve the right to cancel any order without providing any reason. This will be regardless of whether the payment has been confirmed / received. Payment for the cancelled orders will be refunded and the user will be informed.

• Refund for Cancellation of Order either by the Customer or by Exotica Bazaar will be settled at the earliest as soon as the formal procedure is completed.

• For orders in which problem arises owing to the mistake of the user e.g. wrong address or incomplete information or recipient not reachable, no refund will be given. Redelivery charges, if any, will be borne by the user.

• The user agrees to give the correct information which is true and authentic. We reserve the right to confirm the information provided by the user.

• We will not be held liable for any credit card fraud that occurs on its website. Users have to use only their card when they make their payments. The liability of using a fraudulent credit card lies on the user and the responsibility to establish otherwise shall exclusively be the users’.

• We will not be responsible for any delay / non-delivery of the order because of flood, fire, wars or for any reason that are beyond our control. For such orders a complete refund will be provided.

• In case of any complaint against the quality of product we shall redeliver the product subject to satisfaction of recipient. But all such claim should be raised within 24-48 Hours of delivery. Refund can also be made depending on nature of complaint and any decision to refund is sole prerogative of Exotica Bazaar.

• Prices of items which are subject to MRP restrictions are being sold on the website after adding up costs of our services, delivery and online transactions cost...

• If you wish to select from a particular shop for Sweets and any other eatery items the shop will be responsible for the quality of product. You can lodge complaints on them through us, if the quality is not found up to the mark.

• We do try to deliver well within your mentioned date and time. Thought we deliver on the date we promise, the time may vary based on the availability of the receiver and our service in your area.

• The various logos/Trademark backed by product being sold by us on the website belong to respective companies and they are the owner of said Logo/Trademark.

• Orders received after 2 Pm IST shall normally be processed as next day orders. A phone call to us after placement of such urgent orders will be appreciated.